Quick Summary: Proficiency measures how skilled someone is at a task using a numeric grade. Trained status records whether someone has completed formal training for a skill. These are two independent tracking systems that can be enabled or disabled per career in SkillsDB.
Overview
SkillsDB tracks two separate dimensions of skill competency: proficiency and trained status. Understanding the difference between these two systems is essential for configuring your organization’s careers correctly and interpreting data across the Skills Matrix, assessments, and reporting. Proficiency measures the quality of a skill — how well someone performs or understands it. Proficiency is expressed as a numeric grade on a configurable scale (for example, 1–5). Each employee has a self-assessed grade, a manager-assigned grade, and a benchmark grade representing the expected level for their role. Trained status records the completion of formal training — whether someone has an approved training record for a skill and the date that training occurred. Trained status answers the question “Has this person completed training for this skill?” It does not indicate how proficient they are. These two systems operate independently. A person can be highly proficient in a skill through on-the-job experience while having no formal training record. Conversely, a person can have completed training for a skill but still be developing toward the expected proficiency level. Administrators can enable or disable each system separately per career.Note: Proficiency grading must be enabled for a career before assessments can be used. Trained status (training dates) can be enabled independently of proficiency. See Enabling or disabling proficiency for a career for details.
Understanding Proficiency Grades
Proficiency grades represent measured skill competency. SkillsDB tracks three grade values per person per skill:
All three grades use the same grading scale configured for your organization. For example, on a 1–5 scale: 1 = Beginner, 2 = Developing, 3 = Proficient, 4 = Advanced, 5 = Expert.
Note: Your organization’s grading scale labels and numeric range are configured by an administrator. The examples in this article use a 1–5 scale, but your organization’s scale may differ. See Configuring the grading scale for details.
How proficiency grades display
Proficiency grades appear as colored grade pills throughout SkillsDB:- A green pill indicates the grade meets or exceeds the benchmark for that skill.
- A red pill indicates the grade is below the benchmark.
- A gray pill or empty state indicates no grade has been recorded.
Not Applicable (N/A) status
If a skill does not apply to a particular person, the grade can be set to Not Applicable. When a skill is marked N/A:- No proficiency grade is required or tracked for that person and skill.
- The skill is excluded from average grade calculations.
- The skill does not contribute to skill gap reporting for that individual.
Understanding Trained Status
Trained status records whether an employee has a formal, approved training record for a skill. It answers the question “Has this person completed training for this skill?” rather than “How skilled are they?” When training dates are enabled for a career, each skill in that career can display:- Training date — The date on which training was recorded as completed.
- Expiration date — If the training has an expiration, the date it expires.
- Training status — Whether the training is current, expiring soon, or expired.
Trained status vs. proficiency: key differences
When both systems apply
Both proficiency and trained status can be active for the same career simultaneously. In this configuration, each skill shows both a proficiency grade and a training record. This combination is common in industries where formal certification or compliance training is required alongside competency tracking — for example, safety training where both completion of a course (trained) and demonstrated skill level (proficiency) are tracked separately.Configuring the Grading Scale
The grading scale defines the numeric values and labels used for proficiency grades across your entire organization. All careers in SkillsDB use the same grading scale.Viewing the grading scale
Administrators can view and manage the grading scale by navigating to Company > Settings > Grading Scale. The grading scale table shows:Adding a new grade level
Administrators can add grade levels to extend the grading scale.- Navigate to Company > Settings > Grading Scale.
- Select Add new Grade.
- In the Add New Grade Scale modal, enter:
- Short Description (required, maximum 100 characters) — the label users see when grading, for example
Advanced. - Extra Description (optional) — a longer explanation of what this grade level means.
- Short Description (required, maximum 100 characters) — the label users see when grading, for example
- Select Confirm.
Editing a grade level
Administrators can edit the short description and extra description of any grade at any time.- Navigate to Company > Settings > Grading Scale.
- Select the row of the grade you want to edit to make it editable inline.
- Update the Short Description or Extra Description fields.
- Press Enter or click outside the field to save. Press Escape to cancel — grade edits are inline, and there is no separate save button.
Deleting a grade level
A grade level can only be deleted if it has not yet been used in any assessment or grading record. If a grade’s status shows In Use, the delete option is unavailable.- Navigate to Company > Settings > Grading Scale.
- In the Actions column of the grade you want to remove, select Delete.
- Confirm the deletion in the confirmation modal.
Activating or deactivating Grade 0
Grade 0 is a special placeholder grade representing “no grade recorded.” Administrators can choose to show or hide Grade 0 as a selectable option during grading.- Navigate to Company > Settings > Grading Scale.
- In the Grade 0 row, toggle Activate grade 0 to enable it as a selectable grade, or Deactivate grade 0 to hide it from grading options.
Enabling or Disabling Proficiency for a Career
Proficiency grading and training dates are configured per career. Administrators can enable or disable each system independently for each career in the organization.Accessing career settings
- Navigate to Library > Careers.
- Select the career you want to configure to open its detail panel.
- Select Settings in the detail panel.
Disabling proficiency grading
When you disable Proficiency Grading for a career:- All grade columns (employee grade, manager grade, benchmark) are hidden from the career’s Skills Profile, career detail pages, and Skills Matrix.
- Grading data is excluded from skill gap reporting and search results.
- The Assessments setting is automatically disabled. Assessments require proficiency grading to function.
- Existing grade data is preserved in the database and can be restored by re-enabling proficiency.
Disabling training dates
When you disable Training Dates for a career:- Training date columns and training records are hidden from the career’s skills views.
- The Training Matrix does not include skills from this career.
- Proficiency grades and assessments are unaffected — these systems continue to operate independently.
- Existing training date data is preserved and can be restored by re-enabling training dates.
Enabling assessments
Assessments can only be enabled when Proficiency Grading is also enabled. If you attempt to enable Assessments while Proficiency Grading is off, the Assessments toggle remains unavailable. To enable assessments for a career:- Enable Proficiency Grading first.
- Then enable Assessments.
Permissions summary
Note: Administrators can control whether employees can see their manager grades organization-wide. This setting is managed in Company Settings. When manager grade visibility is disabled, employees can only see their own self-assessed grade and the benchmark.
Common Questions
Can an employee be proficient in a skill but not trained?
Can an employee be proficient in a skill but not trained?
Yes. Proficiency and trained status are independent. An employee who has developed a skill through on-the-job experience will have a proficiency grade but may have no formal training record. Similarly, an employee who has completed training may still be developing toward the expected proficiency benchmark. Neither status requires the other.
What happens to grade data if I disable proficiency for a career?
What happens to grade data if I disable proficiency for a career?
Grade data is preserved when you disable proficiency. Disabling proficiency hides grade columns from view and excludes grading data from reports and search, but does not delete any records. If you re-enable proficiency grading for the career, all historical grades become visible again immediately.
Can I use different grading scales for different careers?
Can I use different grading scales for different careers?
No. All careers in a SkillsDB organization use the same grading scale. The grading scale is configured once at the organization level under Company > Settings > Grading Scale and applies universally. If your organization needs different proficiency labels for different departments, consider using the Extra Description field on each grade level to provide additional context.
Who can see manager grades?
Who can see manager grades?
By default, managers can see their own manager grades and the manager grades of employees within their reporting structure. Administrators can see all manager grades. Whether employees can see the manager grades assigned to them is controlled by a company-wide setting. When that setting is enabled (manager grades hidden), employees see only their own self-assessed grade and the benchmark. Contact your administrator to check or change this setting.
What is Grade 0 and when should I use it?
What is Grade 0 and when should I use it?
Grade 0 is a system-reserved placeholder representing an ungraded state. It is not intended to indicate the lowest level of proficiency — it represents “no grade recorded.” Grade 0 can be deactivated in Company > Settings > Grading Scale if you do not want it to appear as a selectable option during grading. Most organizations deactivate Grade 0 to prevent it from being confused with the lowest active proficiency level.
Can I set different benchmarks for the same skill in different careers?
Can I set different benchmarks for the same skill in different careers?
Yes. Benchmarks are set at the career and role level, not at the skill level globally. The same skill can have a benchmark of 3 in one career and a benchmark of 5 in another career. Benchmarks reflect the expected proficiency for that skill in the context of a specific role, not the universal expectation for that skill.
Related Articles
Skills Matrix
View and analyze proficiency data across your organization
Training Matrix
Track training completion and expiration for your team
Career Pathways
Manage careers, levels, and the skills assigned to roles
Skill Gaps
How skill gaps are calculated from proficiency grades
Need Help?
If you run into any issues or have questions, reach out to your organization’s SkillsDB administrator or contact SkillsDB Support.