> ## Documentation Index
> Fetch the complete documentation index at: https://help.skillsdb.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Certification Tracking

> Monitor your team's certification status, review and approve submissions, track expirations, and export certification data for reporting.

<Info>
  **Quick Summary:** The Team Certifications page gives managers a consolidated view of every certification assigned to their team members. From here you can monitor submission status, track expirations, review pending approvals, and export data for reporting.
</Info>

# Overview

The Team Certifications page displays all certifications assigned to people in your reporting structure. Each row represents one person-certification combination, showing the team member's name alongside the certification details, current status, expiration date, and any attached files.

This page is your primary tool for monitoring certification compliance across your team. You can quickly identify which team members have certifications awaiting your approval, which certifications are expiring soon, and which team members have not yet submitted their certification details.

The page is accessible to managers and administrators. Managers see certifications for their direct reports and organizational hierarchy. Administrators can also view all certifications across the entire company.

<Info>
  **Note:** This page shows certifications assigned to your team members. For managing your own personal certifications, see [Managing Certifications](/user-guide/managing-certifications).
</Info>

***

# Navigating to Team Certifications

To open the team certifications view select **Certifications** from the **Team** section of the left sidebar. The page opens in the **Direct Reports** view by default, showing certifications for your immediate direct reports.

***

## Switching Between Views

Four buttons at the top of the page control the scope of certifications displayed:

| View               | What it shows                                                                                   |
| ------------------ | ----------------------------------------------------------------------------------------------- |
| **Direct Reports** | Certifications for your immediate direct reports only                                           |
| **My Org**         | Certifications across your full reporting organization, including indirect reports              |
| **All**            | All certifications across the entire company (available to administrators only)                 |
| **Approvals**      | Navigates to your Inbox where you can review and action pending certification approval requests |

Select a button to switch views. The active view is highlighted.

<Info>
  **Note:** The **All** tab is only visible to administrators. If you do not see it, your role does not have company-wide certification visibility.
</Info>

***

## Understanding the Certifications Table

The table displays one row per person-certification combination. The following columns are visible by default:

| Column            | Description                                                                                       |
| ----------------- | ------------------------------------------------------------------------------------------------- |
| **Name**          | The team member's full name. Select a row to open the certification detail page for that person.  |
| **Certification** | The certification name.                                                                           |
| **Status**        | The current status of the certification (see Understanding certification statuses below).         |
| **Expires**       | The expiration date with a visual indicator: Expired (red), Expiring Soon (amber), or valid date. |
| **Type**          | The certification type or category, as configured by your organization.                           |
| **Files**         | The number of supporting documents attached to the certification.                                 |

**Additional columns** (hidden by default, enable via the **Display** button):

| Column             | Description                                   |
| ------------------ | --------------------------------------------- |
| **Labels**         | Any labels applied to the certification.      |
| **Employee ID**    | The team member's employee ID.                |
| **Employee Email** | The team member's email address.              |
| **Issued Date**    | The date the certification was first granted. |
| **ID Number**      | The credential ID or certification number.    |
| **Careers/Role**   | The team member's assigned career or role.    |
| **Manager**        | The team member's direct manager name.        |
| **Department**     | The team member's department.                 |

To show or hide columns, select the **Display** button in the top right of the page.

***

## Understanding Certification Statuses

Each certification has a status that reflects where it is in the submission and review process.

| Status                | Displayed as      | Meaning                                                                                    |
| --------------------- | ----------------- | ------------------------------------------------------------------------------------------ |
| **Assigned**          | Submit Details    | The certification has been assigned to the team member. They need to submit their details. |
| **Awaiting Approval** | Awaiting Approval | The team member has submitted details and is waiting for manager or administrator review.  |
| **Approved**          | Approved          | The certification details have been approved.                                              |
| **Denied**            | Denied            | The submission was rejected. The team member can resubmit updated details.                 |
| **Expired**           | Expired           | The certification has passed its expiration date.                                          |
| **Modified**          | Modified          | The certification details have been updated after a previous approval.                     |

***

## Reviewing and Approving Certifications

When a team member submits their certification details, the status changes to **Awaiting Approval**. You can review and approve or deny the submission.

To review a pending certification:

1. Select **Certifications** from the **Team** section of the left sidebar.
2. Use the **Status** filter to show only **Awaiting Approval** certifications, or select **Approvals** to go to your Inbox.
3. Select the row of the certification you want to review. This opens the certification detail page.
4. Review the submitted details — issued date, expiration date, credential ID, and any attached documents.
5. Select **Approve** to accept the submission, or **Reject** to return it to the team member for corrections.

When you approve a certification, its status changes to **Approved** and the team member receives a notification. When you reject it, the status changes to **Denied** and the team member can resubmit with updated information.

<Tip>
  **Tip:** Select **Approvals** in the top filter bar to go directly to your Inbox, where all pending certification approvals are consolidated alongside other approval requests.
</Tip>

***

## Filtering Your Team's Certifications

Use filters to narrow the table to a specific subset of certifications.

Select **Filter** in the toolbar to open the filter builder. Available filters include:

| Filter            | Description                                                           |
| ----------------- | --------------------------------------------------------------------- |
| **Name**          | Filter by team member name                                            |
| **Certification** | Filter by certification name                                          |
| **Status**        | Filter by one or more certification statuses                          |
| **Expires**       | Filter by expiration timing: soon (next month) or a custom date range |
| **Issued Date**   | Filter by issue date: this year, last year, or a custom date range    |
| **Type**          | Filter by certification type                                          |
| **ID Number**     | Filter by credential ID                                               |
| **Authority**     | Filter by issuing authority name                                      |
| **Files**         | Filter by number of attachments                                       |
| **Labels**        | Filter by certification labels                                        |
| **Manager**       | Filter by manager name                                                |
| **Department**    | Filter by department                                                  |
| **Careers**       | Filter by career or role assignment                                   |

Filters can be combined using AND/OR logic. Select **Reset** to clear all active filters.

<Tip>
  **Tip:** Filter by **Status = Awaiting Approval** to see all certifications that need your review. Filter by **Expires = Soon** to identify certifications approaching their expiration date within the next month.
</Tip>

***

## Exporting Certification Data

You can export the current table view to Excel for reporting, compliance audits, or record-keeping.

To export:

1. Select **Export** in the top right of the page.

SkillsDB downloads an Excel file containing all rows currently visible in the table, respecting any active filters and the selected view (Direct Reports, My Org, or All).

***

## Importing Certifications

Administrators can bulk-import certification assignments using the **Import** button.

To import certifications:

1. Select **Import** in the top right of the page.
2. SkillsDB navigates to the Import page where you can upload a formatted file to assign certifications in bulk.

<Info>
  **Note:** The **Import** button is only visible to administrators. Managers without administrator access do not see this option.
</Info>

***

# Common Questions

<AccordionGroup>
  <Accordion title="What is the difference between the Team Certifications page and My Certifications?">
    **My Certifications** (under Profile > Certifications) shows certifications assigned to you personally. **Team Certifications** (under Team > Certifications) shows certifications assigned to your team members. Managers use the Team view to monitor compliance, review submissions, and approve certifications for their reports.
  </Accordion>

  <Accordion title="Can I assign a certification to a team member from this page?">
    No. Certification assignments are managed from the individual team member's profile or through bulk import. Navigate to **Team > People**, select a team member, and use their Certifications tab to assign new certifications. Administrators can also use the **Import** button to assign certifications in bulk.
  </Accordion>

  <Accordion title="Why can't I see the All tab?">
    The **All** tab is restricted to administrators. It provides company-wide visibility across all certifications, not limited to your reporting structure. If you need access, contact your SkillsDB administrator.
  </Accordion>

  <Accordion title="How do I know which certifications need my attention?">
    Use the **Approvals** button to go to your Inbox where pending certification approvals are listed. You can also filter the table by **Status = Awaiting Approval** to see all certifications waiting for your review. The sidebar badge on **Certifications** under the Team section shows the count of certifications needing attention.
  </Accordion>

  <Accordion title="Can I approve certifications for people outside my direct reports?">
    Managers can approve certifications for their direct reports. Administrators can approve certifications for any person in the organization. If a certification is assigned to someone outside your reporting structure, you will not have approval rights.
  </Accordion>

  <Accordion title="What does the Expires column show?">
    The Expires column shows the certification's expiration date with a visual indicator. Expired certifications show a red indicator. Certifications expiring soon show an amber indicator. Certifications without an expiration date leave this column blank.
  </Accordion>

  <Accordion title="Does the export include hidden columns?">
    The export includes all visible columns based on your current Display settings. Hidden columns are not included in the export. Adjust your column visibility before exporting if you need additional fields like Employee ID, Department, or Manager.
  </Accordion>
</AccordionGroup>

***

# Related Articles

<CardGroup cols={2}>
  <Card title="Managing Certifications" icon="link" href="/user-guide/managing-certifications">
    How team members submit, renew, and manage their own certifications
  </Card>

  <Card title="Viewing Your Team" icon="link" href="/manager-guide/viewing-your-team">
    Navigate your team roster and access individual profiles
  </Card>

  <Card title="Analyze Training" icon="link" href="/manager-guide/analyze-training">
    Monitor training activity and completion across your team
  </Card>

  <Card title="Certifications (Explore)" icon="link" href="/explore-your-org/certifications">
    Browse certifications across your organization
  </Card>
</CardGroup>

***

# Need Help?

<Info>
  If you run into any issues or have questions, reach out to your organization's SkillsDB administrator or contact [SkillsDB Support](https://www.skillsdb.com/support).
</Info>
