> ## Documentation Index
> Fetch the complete documentation index at: https://help.skillsdb.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics & Reporting

> Learn how to use SkillsDB's analytics and reporting tools to track skills proficiency, training completion, and assessment progress across your organization.

<Info>
  **Quick Summary:** SkillsDB analytics surfaces skills data, training completion, and assessment progress in one platform. Admins have full access to all analytics areas; managers can access team-level reporting for their direct reports and organizational hierarchy.
</Info>

# Overview

SkillsDB provides a suite of built-in analytics and reporting tools that help administrators and managers make data-driven decisions about workforce development. Rather than exporting raw data and building reports manually, SkillsDB surfaces key workforce metrics directly within the platform — from individual skill grades to organization-wide training completion.

Analytics in SkillsDB are organized across four primary areas: **Skills Matrix Analytics**, **Assessment Completion Reports**, **Team Training Analytics**, and **Trainer Metrics**. Each area targets a different dimension of workforce capability and can be filtered, customized, and exported to Excel.

Administrators have access to all analytics areas. Managers can access team-level analytics for their direct reports and organizational hierarchy. Standard employees cannot access team analytics — they see only their own profile data.

All analytics data is based on your organization's configured grading scale and career structure. Skill grades, benchmarks, and performance thresholds are set by your account administrators and may vary from the examples shown in this article.

***

## Prerequisites

Before accessing analytics, you need:

* **Permission level**: Administrator role for full analytics access; Manager role for team-level analytics
* **Setup requirement**: At least one career configured in **Company > Careers** (for Skills Matrix Analytics)
* **Setup requirement**: At least one assessment launched (for Assessment Completion Reports)
* **Setup requirement**: Library Roles must be enabled in your organization settings for Skills Matrix Analytics to be available

***

## Skills Matrix Analytics

The Skills Matrix is SkillsDB's primary analytics tool for understanding skill proficiency across a career or role. It shows every person assigned to a career alongside their grades for each skill in that role, making it easy to spot proficiency gaps, high performers, and training needs at a glance.

The Skills Matrix supports six display views, allowing you to switch between tabular data and visual chart formats without leaving the page.

Administrators can access the Skills Matrix for any career. Managers cannot access the Skills Matrix analytics unless they also hold an Administrator role.

#### Accessing the Skills Matrix

1. Navigate to **Company > Careers**
2. Select the career you want to analyze
3. Select **Skills Matrix**

The page title displays as **Analytics / \[Career Name]**. The Skills Matrix table view loads by default.

#### Choosing a display view

The Skills Matrix page supports six display views. Select **Display** in the top-right navigation area to open the view options panel.

| View            | Format | Description                                                                  |
| --------------- | ------ | ---------------------------------------------------------------------------- |
| Skills Matrix   | Table  | Default view — shows each person's skill grade for every skill in the career |
| Training Matrix | Table  | Shows training assignment dates and completion status per skill              |
| Skills Flag     | Table  | Shows which Mentor, Expert, Focus, and Interest flags are applied per skill  |
| Nightingale     | Chart  | Radial/rose chart visualizing skill grade distribution across the role       |
| Bar Chart       | Chart  | Horizontal bar chart comparing average skill grades across skills            |
| Learning        | Chart  | Bar chart showing training resource statistics for the career                |

<Info>
  **Note:** The **Manager** / **Employee** grade tab toggle is only available in the Skills Matrix table view. Use this toggle to switch between manager-submitted grades and employee self-assessment grades.
</Info>

#### Filtering Skills Matrix data

The Skills Matrix includes filters to narrow data by organizational structure and performance criteria.

**Organizational filters** (available across all views):

* **People** — Filter by individual name
* **Department** — Filter by department
* **Division** — Filter by division
* **Region** — Filter by region

**Performance filters** (available in the Skills Matrix and Bar Chart views via the **Display** drawer):

| Filter         | Shows                                            |
| -------------- | ------------------------------------------------ |
| Meets Target   | People whose grade equals the career benchmark   |
| Exceeds Target | People whose grade is above the career benchmark |
| Below Target   | People whose grade is below the career benchmark |
| Unassigned     | People who have not received a grade for a skill |

**Skill flag filters** (available in the Skills Flag view):

* Filter by Mentor, Expert, Focus, or Interest flags to see only flagged skills

Filters apply immediately and update the table or chart in real time. Combine multiple filters to narrow the data further.

<Tip>
  **Tip:** Use the **Below Target** performance filter to quickly identify skill gaps within a role. Combine it with the **Department** filter to see which departments are most affected.
</Tip>

#### Exporting Skills Matrix data

All Skills Matrix views can be exported to Excel. The export includes all visible rows and columns in the currently selected view.

1. Apply any filters and select the view you want to export
2. Select **Export** in the top-right navigation area
3. A `.xlsx` file downloads automatically

The exported filename follows the format: `[Career Name]_[View Type]_[Grade Tab]_[YYYY-MM-DD].xlsx`

***

## Assessment Completion Reports

Assessment Completion Reports show the real-time status of a manager or employee assessment across your organization. Use these reports to track who has completed an assessment, who is still in progress, and who has not yet started — without contacting each manager individually.

Assessment reports are available for both manager assessments and employee assessments. Administrators can view reports for all assessments. Managers can view completion reports for assessments within their team scope.

#### Accessing an assessment report

1. Navigate to **Company > Assessments**
2. Select the assessment you want to report on
3. Select **View Report**

The page title displays as **\[Assessment Type] Assessment: \[Assessment Name]** — for example, **Manager Assessment: Q1 Skills Review**.

#### Viewing report data

Assessment reports display the completion status of every person in scope for the assessment.

**Status values:**

| Status      | Meaning                                               |
| ----------- | ----------------------------------------------------- |
| To Do       | The assessment has been assigned but not yet started  |
| In Progress | The assessment has been started but not submitted     |
| Completed   | The assessment has been fully submitted               |
| Excluded    | The person was manually excluded from this assessment |

**Manager assessment reports** include two sub-views, accessible via tabs at the top of the report page:

* **By Manager** — Aggregates completion status by manager. Shows whether each manager has completed assessments for all of their direct reports
* **By Direct Reports** — Lists each employee individually with their completion status, alongside the name of their assessing manager

**Columns available** (both views):

| Column        | Description                                                               |
| ------------- | ------------------------------------------------------------------------- |
| Name          | Employee or manager name with avatar                                      |
| Email address | Work email address                                                        |
| Status        | Completion status badge                                                   |
| Deadline      | Assessment deadline date                                                  |
| Completed     | Date the assessment was submitted                                         |
| Department    | Employee's department                                                     |
| Person type   | Employment classification (hidden by default — enable via column chooser) |

Use the column filter on any column header to narrow results by a specific status, department, or name.

#### Exporting assessment data

Assessment Completion Reports export to Excel and include all visible columns.

1. Select **Export** from the report page
2. A `.xlsx` file downloads automatically

The filename follows the format: `[Assessment Type]_Assessment_Report.xlsx` (for example, `Manager_Assessment_Report.xlsx`).

The export includes the following columns: Employee, Email Address, Status, Job Title, Manager, Manager Email, Department, Type, Deadline, Date Complete, Assessment Started At, Assessment Ended At, and Person Excluded.

***

## Team Training Analytics

Team Training Analytics gives managers and administrators a view of training activity across a team or organizational group. The training analytics section includes two views — **All Activity** and **Training Matrix** — and is accessible directly from the sidebar.

Administrators can view training data for all people in the organization. Managers can view training data for their direct reports and organizational hierarchy.

#### Accessing Team Training Analytics

1. Navigate to **Team > Training**

The page loads with the **All Activity** view selected by default. Use the view selector at the top of the page to switch between **All Activity** and **Training Matrix**.

**Tabs available in both views:**

* **Direct Reports** — Shows only the current user's direct reports (default)
* **My Org** — Shows the full organizational hierarchy beneath the current user, including all nested reports

#### All Activity view

The All Activity view displays a chronological log of training assignments and completions for your team. Each row represents a single training record for one person.

**Columns available:**

| Column           | Description                                  |
| ---------------- | -------------------------------------------- |
| Employee name    | Team member's name with avatar               |
| Training name    | Name of the training resource or course      |
| Assigned date    | Date the training was assigned               |
| Completion date  | Date the training was marked complete        |
| Trainer          | Name of the assigned trainer, if applicable  |
| Status           | Current training status                      |
| Duration (hours) | Logged training duration                     |
| Attachments      | Number of attachments on the training record |

Select the **Column Chooser** button in the top-right navigation area to show or hide specific columns.

#### Training Matrix view

The Training Matrix view displays training information in a matrix format. People appear as rows and skills appear as columns. Each cell shows the training date for that person and skill combination, making it straightforward to identify which team members have been trained on which skills and where gaps exist.

To switch to the Training Matrix view:

1. Navigate to **Team > Training**
2. Select **Training Matrix** from the view selector at the top of the page

<Info>
  **Note:** Cells showing **N/A** indicate the skill is not assigned to that person's role. Empty cells indicate the skill is assigned but training has not yet been recorded.
</Info>

#### Exporting training data

Both training views support Excel export.

1. Select the **Direct Reports** or **My Org** tab as needed
2. Apply any additional filters
3. Select **Export** from the top navigation area
4. A `.xlsx` file downloads automatically

All Activity exports use the filename format: `All_Training_Activity_[YYYY-MM-DD].xlsx`

***

## Trainer Metrics

Trainer Metrics provides aggregated statistics about training activity by trainer across your organization. Administrators use this view to understand training volumes per trainer, monitor trainer activity, and identify trends in how training is being delivered.

#### Accessing Trainer Metrics

**Administrators** can access Trainer Metrics from the manage section:

1. Navigate to **Company > People > Trainer Metrics**

**Managers** with trainer responsibilities can access their own trainer metrics from the people section:

1. Navigate to **People > Trainer Metrics**

***

# Common Questions

<AccordionGroup>
  <Accordion title="Who can access analytics in SkillsDB?">
    Administrators can access all analytics areas: Skills Matrix for all careers, Assessment Completion Reports for all assessments, Team Training Analytics for all people, and Trainer Metrics. Managers can access Team Training Analytics and Assessment Completion Reports within their team scope (direct reports and My Org). Managers cannot access the Skills Matrix analytics for careers unless they also hold the Administrator role. Standard employees cannot access any team analytics. Employees see only their own profile data, including their personal skills profile and training history.
  </Accordion>

  <Accordion title="Why is the Skills Matrix not available for a career?">
    The Skills Matrix requires **Library Roles** to be enabled in your organization settings. If a career does not display a Skills Matrix option, confirm that Library Roles is enabled. Additionally, at least one person must be assigned to the career for the analytics view to display data. Contact your SkillsDB administrator if you believe the Skills Matrix should be accessible for a specific career.
  </Accordion>

  <Accordion title="What does 'Meets Target' mean in the Skills Matrix performance filter?">
    "Meets Target" compares each person's recorded skill grade against the benchmark grade configured for that career. A person "Meets Target" when their grade equals the benchmark. "Exceeds Target" means the grade is above the benchmark; "Below Target" means below the benchmark. Benchmark grades are configured by your account administrators as part of career setup and may use a 1–5 scale or another grading scale depending on your organization's configuration.
  </Accordion>

  <Accordion title="Can I view assessment reports for multiple assessments at once?">
    No. Assessment Completion Reports display data for one assessment at a time. To compare completion rates across multiple assessments, export each report separately to Excel and combine the data manually.
  </Accordion>

  <Accordion title="What is the difference between Direct Reports and My Org in Team Training Analytics?">
    **Direct Reports** shows only the people who report directly to you — your immediate team members. **My Org** shows your full organizational hierarchy, including your direct reports and all employees who report to your direct reports, continuing down the org chart. Administrators selecting **My Org** see all people in the organization.
  </Accordion>

  <Accordion title="Can I share a filtered analytics view with a colleague?">
    SkillsDB does not currently support saved or shared links to filtered analytics views. To share a specific view of the data, apply the filters you need, export the data to Excel, and share the exported file with your colleague.
  </Accordion>

  <Accordion title="Does the Skills Matrix show both manager grades and employee self-assessment grades?">
    Yes, when in the **Skills Matrix** table view. Use the **Manager** / **Employee** tab toggle (available via the **Display** panel) to switch between manager-submitted grades and employee self-assessment grades. Selecting a single tab shows only that grade type; the default view shows manager grades.
  </Accordion>
</AccordionGroup>

***

# Related Articles

<CardGroup cols={2}>
  <Card title="Skills Matrix" icon="link" href="/core-concepts/skills-matrix">
    In-depth guide to the Skills Matrix, including how grades, benchmarks, and color-coding work
  </Card>

  <Card title="Training Matrix" icon="link" href="/core-concepts/training-matrix">
    Understanding training assignments, completion tracking, and the training matrix view
  </Card>

  <Card title="Import/Export" icon="link" href="/core-concepts/import-export">
    Bulk data import and export options for skills, people, and training records
  </Card>

  <Card title="Careers" icon="link" href="/core-concepts/careers">
    How careers and roles are structured in SkillsDB and how they relate to analytics
  </Card>
</CardGroup>

***

# Need Help?

<Info>
  If you run into any issues or have questions, reach out to your organization's SkillsDB administrator or contact [SkillsDB Support](https://www.skillsdb.com/support).
</Info>
