> ## Documentation Index
> Fetch the complete documentation index at: https://help.skillsdb.com/llms.txt
> Use this file to discover all available pages before exploring further.

# internal-error

> 500 — our fault

<Info>
  **Quick Summary:** Something failed on our side. The response deliberately contains no internals — the `requestId` is the handle our engineers trace it by.
</Info>

## What happened

An unexpected error occurred while serving the request. It has already been reported to our monitoring with the same `requestId` your response carries.

## What to do

* Retry once with backoff — many 500s are transient.
* If it persists, contact support **quoting the `requestId`** and the time of the request.
* For write requests, retry with the same `Idempotency-Key` you sent originally — that guarantees the operation cannot be performed twice.